infosyon Certification Paths

Frequently asked questions and answers (FAQ)

Infosyon Certifications


(1) Which Certifications are possible at infosyon?

Infosyon offers 3 types of certifications:

  • Step 1: Professional

  • Step 2: Master Trainer

  • Step 3: Curriculum

(2) What is a Professional?

After completing an infosyon-certified Curriculum (Curricular Path A) or after completing infosyon-recognised modules (Modular Path B), a professional can be certified by infosyon as a Professional after proving, by completing an additional questionnaire, that he/she fulfils the following additional requirements:

  • 2 days of supervision

  • 2 supervised constellations

  • Final paper

  • 10 days of peer group work 

  • 50 organisational constellations


The Curricular Path A includes the completion of an infosyon-certified Curriculum.

The Modular Path B includes the completion of various infosyon-recognised modules. This must include the infosyon-recognised Practitioner module, which must be 100% carried out by an infosyon-certified Master Trainer. This ensures that the Professional certification is in accordance with the infosyon Quality Standards, which require at least 50 % of the training to be carried out by an infosyon-certified Master Trainer, which corresponds to the Practitioner module.

If neither the Curricular Path A, nor the Modular Path B is completed, then a Tertiary Path C can be chosen. In a special process, it is checked whether the infosyon Quality Standards have been fulfilled and Professional certification can be approved.  The Board decides on this certification according to the recommendation of the Quality Team.

An infosyon-certified professional does, on the one hand, master the tools of the trade of organisational constellations while also having a comprehensive organisational background on the other, supported by the necessary professional attitude and personality.


(3) What is a Master Trainer?

A Master Trainer fulfils the quality standards of a Professional (Level 1) and furthermore has extensive experience in facilitating organisational constellations, as well as independently leading training courses and further education in the area of organisational constellations. The appropriate skills, knowledge and qualifications have been shown and have been demonstrated in their application. 


An infosyon-certified Master Trainer fulfils all conditions - outlined in the infosyon Quality Standards - that are fundamental for further education and training in the field of Systemic Organisational Constellations. 

(4) What is a Curriculum?

Infosyon has created quality standards for professional and convincing further education formats and it has been certifying Curricula since 2008. Infosyon thus offers quality standards for further education in the field of System Constellations for Organisational contexts. At least 50% of all training within a Curriculum is carried out by infosyon-certified Master Trainers. The Master Trainers with primary responsibility for the Curriculum are called the designated Leader of the Training course. Those offering further education are designated Curriculum Holders and they do not have to occupy the role of Leader of the Training course. Nevertheless, they must ensure that a Leader of the Training course takes on the responsibility for the course/module and acts in accordance with infosyon Quality Standards. The Curriculum Holder must be an infosyon member at the very least. 


Infosyon Module Recognitions


(5) What are Module Recognitions?

A Programme Holder has a further education programme with one or more training modules (in comparison to this a Curriculum Holder has a compact infosyon-certified Curriculum on offer). He or she can have these modules recognised by infosyon and submits them to infosyon for this purpose.  The forms for certifying modules are not on the website, but can be obtained from the infosyon office upon request. Once the module is approved, the Programme Holder is sent a corresponding official seal which can be used for advertising purposes. The recognised modules can be submitted by the participant upon successful completion of the module, as a part of his application for a Professional Certification in accordance with the Modular Path B, provided that the corresponding content has been verified in accordance with infosyon Quality Standards. However, this can only happen if the Practitioner Module has also been verified and the corresponding additional conditions (see 2) have been met in their entirety.

(6) What is the minimum scope for a module?

A module can only be recognised if it encompasses at least two days (= 14 hours). The arrangement of the actual hours is the responsibility of the Programme Holder.

(7) What is an infosyon Practitioner Module recognition?

A Practitioner Module consists of nine days, and contains the obligatory minimum content stipulated by infosyon.  This obligatory content can be found at the end of the FAQ's. Certified Master Trainers carry out 100% of a Practitioner Module. The Leader of the training is responsible for the content and implementation. The Practitioner Module is a key component of a possible Professional Certification following Path B at infosyon. Every person who has attended a Practitioner Module receives one year of free membership to infosyon.

(8) Does the Leader of the Training have to provide instruction for all nine days of a Practitioner Module?

No, several Master Trainers can provide input. However, a Leader of the Training must take overall responsibility for these nine days, and also check whether all the obligatory minimum contents of the Practitioner Module have been met. The Leader of the Training is also responsible for the selection of the participating Master Trainers.

(9) Is it possible for a Practitioner Module with less than nine days to also be recognised as a Practitioner Module?

No. A Practitioner Module is only recognised if it encompasses nine days with seven hours on each day. It is up to the Leader of the Training course to decide how many units this nine-day module (63 hours) is divided up into. The obligatory minimum contents for the Practitioner Module are prescribed by infosyon and they can be found on the website. These prescribed contents must be integrated into the nine days and must each take up a time period of three days (21 hours). These contents can also stretch over the complete nine days with appropriate exercises and appropriate integration into the overall context.

(10) Are individual modules certified by infosyon?

Individual modules can be recognised by infosyon but not certified, and they also mean no certification of the participants by infosyon. The recognition of the modules means that the quality of them has been checked and that they can be submitted by participants at a later stage for certification in accordance with “Modular Path B”.

(11) What tasks does the Leader of the Training have with Modular Path B?

A Leader of the Training is a Master Trainer certified by infosyon with teaching experience and...

  • has had a Curriculum certified by infosyon or submits the certification application for a Curriculum within a year from the start of the Practitioner Module 

  • is fully aware of the quality standards and ethical guidelines of infosyon and supports adherence to them

  • is responsible for the content and implementation of the Practitioner Module within the module system, including the required time period of nine days (1 day = 7hrs) seven hours every day

  • enables the carrying out of two days of supervision with the Professional Certification candidate

  • enables at least two supervised constellations with the Professional Certification candidate 

  • is prepared to read and check the final paper of the Professional Certification candidate

  • recommends the Professional Certification candidate for certification as necessary.


(12) Can a Curriculum Holder also have modules recognised?

A Curriculum Holder has had his/her Curriculum certified by infosyon and is thus automatically entitled to divide his or her Curriculum up into different modules, and to advertise it with the official seal. It is not necessary for the Curriculum Holder to resubmit this or have it recognised as the Curriculum has already received certification. The Curriculum Holder is also entitled to decide independently which units to include in the Practitioner Module, and to advertise it with the official seal. A Curriculum Holder is therefore also automatically a Programme Holder so to speak, provided that the contents of the Curriculum which has already received certification have not been changed.

(13) With which trainer profile can a module be trained?

The Quality Team checks the recognition of the modules, and therefore also which trainer skills are present. As a rule, a Master Trainer certification, or at least an infosyon Professional Certification with the intention to gain certification as a Master Trainer, is required. Well-known trainers who have made a contribution towards the development of the method and advanced training standards (see infosyon Quality Standards for Leaders of System Constellations point 6.4) also receive the appropriate recognition. 


(14) Can modules be recognised retrospectively?

Retrospective recognition of modules is not possible as the Modular Path only comes into force in 2021.


Additional questions and wording 


(15) What is a Curriculum Holder?

A Curriculum Holder offers a curriculum certified by infosyon.

He/she does not automatically have to be the Leader of the Training. A Curriculum Holder could also be the head of an institute for example, who engages corresponding trainers and is respectively a member of infosyon. 


(16) What is a Programme Holder?

A Programme Holder offers modules recognised by infosyon.

He/she does not automatically have to be the Leader of Further Education. A Programme Holder could also be the head of an institute for example, who engages corresponding trainers and is a member of infosyon in each case.


(17) What is the Leader of the Training?

A Leader of the Training is a Master Trainer with responsibility within a Curriculum or a Practitioner Module. If the Leader of the Training has not yet had a Curriculum certified or does not yet occupy the role of a responsible Master Trainer within a Curriculum, then he/she should have the intention of submitting a Curriculum within a period of one year. 


(18) Is there an infosyon practitioner?

Infosyon recognises Practitioner Modules but no certification or recognised title is issued.

There is therefore no infosyon practitioner title. However, the Practitioner Module is recognised as a key component of a possible Professional Certification.


(19) What is a Facilitator?

Facilitator is not an infosyon certification and there are no recognised modules for this. Infosyon only recommends this term for the graduates of an infosyon-certified Curriculum who have not yet been certified as a Professional. The Facilitator designation is recommended by infosyon if somebody has completed at least 18 days of further training in an infosyon-recognised Curriculum for Systemic Organisation Constellations even if he/she has not yet met the following conditions necessary for Professional Certification: 

  • 2 days of supervision

  • 2 supervised constellations

  • Final paper

  • 10 days of peer group work

  • 50 organisational constellations


(20) How can e-learning programmes, blended learning and online seminars be incorporated?

Online seminars, virtual programmes and computer-supported systems are incorporated as part of the complete hours which the Curriculum Holder or Programme Holder calculates. 

(21) How are computer-supported learning programmes checked?

Virtual training programmes can be visited by members of the Quality Team or the Board following recognition or certification by infosyon in consultation with those people responsible for the further education. Both Curriculum Holders and Programme Holders must ensure that this can happen.

Obligatory Contents for a Practioner Module

The obligatory contents for a practitioner module can be found here.